Accurate CritiCall Test Simulations - Typing, Data Entry, Map Reading & More

If you aim to become a 911 dispatcher, you'll need to pass the CritiCall assessment. This challenging test evaluates the essential skills and cognitive abilities required for the job. To succeed, thorough preparation is key.


How Can You Prepare?

We've created a comprehensive CritiCall prep course designed to help you succeed. Our course closely mimics the actual test conditions and platform, allowing you to identify and improve your weaker areas. With this focused preparation, you'll be confident and ready to excel on test day.



https://youtu.be/BJ2agUcbNqE
See What Our CritiCall Prep Course Looks Like

  • Decision-Making practice - Improves your knowledge and ability to send the right emergency service to any given incident.
  • Data Entry practice - Enhances your data entry skills by helping you enter accurate data under time pressure and while responding to emergency messages.
  • Map Reading practice - Improves your ability to read maps quickly and effectively, calculate routes and follow directions.
  • Call Summarization practice - Sharpens your ability to pay attention to audio recordings, summarize them and answer relevant questions correctly.
  • Typing Test practice - Significantly improves your typing speed (WPM and KPH) and typing accuracy.
  • Dozens more practice tests covering every aspect of the CritiCall exam, ensuring that you have the full and in-depth understanding you need to ace the test. 

The CritiCall test is a competitive assessment for aspiring emergency service professionals designed to filter candidates looking to become 911 dispatchers. It is a computer-based cognitive assessment that evaluates crucial skills related to the job like multi-tasking, typing speed, exceptional communication, and more. 

The CritiCall test consists of multiple "modules." Each module is designed to assess specific skills, and every agency can choose the modules that are most important to them.

Additionally, every agency and department can choose its own passing scores for each module.

The company that made the CritiCall exam, Biddle Consulting (administered by Test Genius), created 25 different modules. However, most agencies choose to use up to 10 modules only, and they are usually similar across departments.


JobTestPrep's CritiCall test prep has recently been upgraded based on expert research and user feedback in order to ensure that you receive the highest quality practice available. You can rely on our experience and expertise to provide you with the tools you need to get the high score you need. 

To try your hand at sample questions that will give you a taste of what the CritiCall exam is like, check out our free CritiCall practice test or purchase our full CritiCall practice prep.

Criticall Practice
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Each practice test includes a detailed score report with full answers and explanations

  • Decision Making: 1 practice test
  • Data Entry: 11 practice tests
  • Map Reading: 13 practice tests
  • Call Summarization: 13 practice tests
  • Typing (Keyboarding): 1 practice test
  • Over 100 practice tests covering cross-referencing, spelling, character checking, mathematics, memory recall, prioritization, reading comprehension, sentence clarity, and probability.

 

Total

May, CritiCall Test Expert at JobTestPrep
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FAQs

You will have instant access to your PrepPack, which includes all your practice tests. You can start practicing immediately, learning from detailed explanations and guides, while tracking your performance with accurate, tailored questions to help you understand the correct approach to solving your assessment.


After your purchase, you will receive two emails. The first will contain your payment receipt, and the second will include a login link along with information about our general terms, conditions, and refund policy. To access your PrepPack, simply log in and reset your password.


No, there is no limit. Your progress is saved in your account, allowing you to revisit previous attempts. Our performance tracker helps you focus on the test sections that require more attention.


Yes, you can extend your practice period. Simply contact our customer success team via c.serv@jobtestprep.com.


Absolutely! You can purchase more than one pack. If you are unsure at the time of purchase, you can always upgrade later. Additionally, we offer a Premium Subscription that allows access to up to three PrepPacks at an affordable price.


You can find detailed information about our refund policy on our Terms and Conditions page.