The ServSafe Manager Practice Test: 2024 Sample Questions and Vital Info

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The ServSafe Manager Certification is designed to verify that commercial kitchens across the US are equipped with regulatory knowledge for essential food safety practices. Properly overseeing food safety behaviors in the restaurant will safeguard the health and wellbeing of both kitchen crew and customers — directly affecting the restaurant’s reputation and profits.

This is why taking the ServSafe Manager Test seriously is vital. If you will soon be required to face the test, scroll down for practice questions and additional vital information:

What Is the ServSafe Manager Test?

The ServSafe program, accredited by the American national Standards Institue (ANSI) and developed by the National Restaurant Association, offers food safety training programs and study materials for different roles in the kitchen industry. The ServSafe examination for managers evaluates managerial knowledge on 10 topics regarding different aspects of food safety in the restaurant industry. Every commercial kitchen in the US must have at least one worker certified for food safety management.

While food safety information may seem like common knowledge, a simple mistake made by an unintending, uneducated employee can lead to a widespread foodborne illness. For this reason, the National Restaurant Association has developed the ServSafe Food Manager Certification Exam, standardizing this vital knowledge across the nation.

How Is the ServSafe Test Performed?

The exam is 2 hours long with 90 multiple choice questions, 10 of which are pilot questions used for research. You can take the ServSafe manager exam online or in-class, with both options demanding a certified proctor. With only 80 seconds on average per question, studying with a proper ServSafe test prep can definitely make the difference between passing and failing. Make sure to familiarize yourself with the different test topics covered below before exam day.

To access the ServSafe exam online, you will need an access code and an online proctor. Make sure that online testing is available in your state and county before purchasing a code, and read ServSafe’s Online Proctor Exam Instructions.

For the printed version, you will have to contact a certified proctor in your area and purchase an answer sheet.

The following are all the available language versions for the ServSafe Manager Test:

Online On Print
English English
Spanish Large Print
Chinese Spanish/English
  Chinese/English
  Japanese/English
  French Canadian/English
  Korean/English

 

Additionally, you may request exam accommodations for a variety of reasons, such as disability, extended time and assistance in reading.

 

The ServSafe Manager Test Sections

There are 10 information categories assessed in the ServSafe manager exam, including:

  1. Providing Safe Food — covers the challenges when dealing with food safety, potential causes for foodborne illnesses and overall measures taken to ensure safe food.
  2. Forms of Contamination — covers different possible contaminations in food, foodborne illness outbreak response and food allergens.
  3. The Safe Food Handler — covers the duties of food handlers in terms of food safety.
  4. The Flow of Food: An introduction — covers food monitoring in terms of time and temperature.
  5. The Flow of Food: Purchasing, Receiving, and Storage — covers proper methodology throughout the food’s journey from supplier to kitchen.
  6. The Flow of Food: Preparation — covers food prepping correct methodology in terms of cooking, cooling, and reheating.
  7. The Flow of Food: Service — covers guidelines for service staff and holding food.
  8. Food Safety Management Systems — covers the methodologies for preventing foodborne illness.
  9. Safe Facilities and Pest Management — covers the standards and regulations required for different types of kitchen equipment, washing stations and pest control.
  10. Cleaning and Sanitizing — covers guidelines for dishwashing, cleaning and sanitizing the kitchen.

Each section assesses broad and thorough information, with some questioning basic, easy-to-miss details while others demand specific kitchen practices and knowledge. Let’s look at some of these questions:

ServSafe Manager Practice Test Questions

ServSafe Manager Practice Test - Sample Question #1

How many customers and workers need to have identical symptoms for a foodborne illness to be classified as an outbreak?

Wrong

Wrong

Correct!

Wrong

Among other criteria, a foodborne illness will be classified as an outbreak when two or more people will have the same symptoms after eating the same food. The other parameters are for an investigation to be conducted by the state and local regulatory authorities and for the outbreak to be confirmed with a laboratory analysis.
The correct answer is C.

ServSafe Manager Practice Test - Sample Question #2

When must a food handler suffering from fever and sore throat be excluded from kitchen operation?

Wrong

Wrong

Correct!

Wrong

When dealing with health problems and illness, the staff must alert management before working with food. Food handlers with sore throat and fever must be restricted from working with exposed food and equipment, and excluded when serving high risk population.
The correct answer is C.

ServSafe Manager Practice Test - Sample Question #3

Cold Food may deliberately be held outside of the temperature control environment for ____ hours if it remains beneath 70°F (21°C).

Wrong

Correct!

Wrong

Wrong

Among other parameters, cold food can be held outside of temperature control environments for up to 6 hours if it was held below 41°F before removing it from the refrigeration.
The correct answer is B.

ServSafe Manager Practice Test - Sample Question #4

Which is a safe technique to thaw food?

Wrong

Wrong

Wrong

Correct!

The correct answer is to thaw food during the cooking process. If using running water, the temperature must be 70°F or lower. Also, food needing thawing should not be placed at room temperature or in standing water.
The correct answer is D.

ServSafe Manager Practice Test - Sample Question #5

Sinks meant for handwashing must provide which type of water?

Wrong

Wrong

Wrong

Correct!

Handwashing stations are required to have cold and hot running water, soap, sanitary method for hand drying, garbage disposal container and signage for handwashing requirements.
The correct answer is D.

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Tips and Strategies for the ServSafe Manager Test

  1. Always eliminate answer choices that are certainly wrong. These will usually be the options describing extreme behaviors, such as quickly prepping and selling all expired items.
  2. While some questions require in-depth knowledge of kitchen work, others can be answered based on common knowledge. Start with solving commonsense questions and save precious time for the more challenging ones.
  3. The ServSafe manager exam revolves around a large database of kitchen practices, information and facts, which may be difficult to remember. Find a good ServSafe test prep and solve as many practice tests as you can before taking the test, thus keeping the knowledge fresh in your memory.

The ServSafe Manager Test Scores

Passing the ServSafe manager exam demands scoring higher than 70% — answering correctly at least 56 out of the 80 questions, with the rest used for research purposes. Once submitting the exam, you will receive a fail/pass notification and the option to see the results on your ServSafe user under SCORES.

 


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Retaking the ServSafe Manager Test

You will need to purchase a new exam access code each time a retest is needed. The ServSafe test can be taken only twice within 30 days, and failing again will mean waiting 60 days from your recent attempt. No more than 4 attempts are allowed within a 12-month period. Please note that retesting requires certified supervision as well.

ServSafe Certification Expiration Period

In most states, the ServSafe certification is recognized by the National Restaurant Association for a 5-year period, but we recommend that you check the recognition period of your state and county.

 

ServSafe Certifications Across Different States

ServSafe Safety Manager regulatory Map

source: ServSafe

The ServSafe certification is recognized in most jurisdictions where a Food Protection Manager Certification is required. However, some states and counties may require specific training or licenses in addition to the ServSafe certification. These can be found in the ServSafe’s regulatory requirements map or by contacting the local health department for clarifications.

The Difference Between Manager and Food Handler Certifications

ServSafe Manager Certification is for managers and staff members in charge who must have adequate food safety knowledge under required food protection standards. Food handler Certification ensures basic food safety knowledge for individuals in food handling positions. In addition to these two certifications, you may also find the ServSafe Alcohol and ServSafe Allergens training programs.

  

Besides food safety, different food franchises in the US demand applicants to go through aptitude evaluations. If you are planning to apply to a restaurant franchise or a concept eatery, be sure to prepare for potential assessments in your employment journey.

  

ServSafe Manager Test FAQ

There are 90 multiple choice questions, 10 of which are pilot questions used for research purposes only and aren't considered when calculating your score.


While the test can be a challenge, properly practicing and familiarizing yourself with the different sections can make a major difference. Preparing for the test seriously and not counting on common sense can make all the difference. 


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We rely on customer feedback to ensure our PrepPacks stay accurate and suited to match test-taker needs. Do you have questions regarding which PrepPack is best for you? Can't find the PrepPack you're looking for? Let us help! Reach out at ask_shir@jobtestprep.com