USPS Exam Preparation Guide: 718, 710, 421, and 473 Tests – Key Skills and Tips

Last Updated: November 2024

The United States Postal Service (USPS) uses various exams to evaluate candidates applying for different positions within the organization. This page provides an overview of four key USPS exams: 718, 710, 421, and 473, each designed to assess unique skills relevant to USPS roles. Understanding these exams and preparing effectively is essential to improving your chances of success.

On this page, you will find detailed preparation tips and key skills needed for the USPS 718, 710, 421 and 473 exams.  For further support with USPS exam preparation, explore these comprehensive resources:

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A Brief Overview of the USPS Exams



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USPS 718 Postal Exam

The USPS 718 Exam is a targeted assessment for applicants pursuing specific clerical and administrative roles within the United States Postal Service. This test evaluates essential computer skills, including proficiency in software applications, data entry, and general computer literacy. Passing the USPS 718 Exam demonstrates that a candidate has the technical capabilities necessary for effective performance in USPS administrative roles.

Preparation Tips for the USPS 718 Exam

To prepare effectively for the USPS 718 Exam, consider the following tips:

  1. Practice Common Software: Familiarize yourself with word processors, spreadsheets, and email applications.
  2. Improve Typing Speed and Accuracy: Regular typing practice can help you build both speed and accuracy.
  3. Use Data Entry Tutorials: Engage with online tutorials that focus on data entry and basic computer operations.
  4. Review Basic Computer Skills: Make sure you understand file management, internet navigation, and general software use.

Key Skills Assessed in the USPS 718 Exam

The USPS 718 Exam is designed to evaluate several key skills essential for administrative roles at USPS, including:

  1. Computer Proficiency: Ability to navigate software and perform tasks within programs like word processors and spreadsheets.
  2. Data Entry Accuracy: Precision and speed in entering data without errors.
  3. Basic IT Knowledge: Understanding fundamental computer operations, file management, and email usage.

USPS 710 Postal Exam

The USPS 710 Exam is designed for candidates applying to clerical positions within the United States Postal Service. This exam assesses various clerical abilities that are essential for administrative and office-based roles. The test measures skills such as sequencing, comparisons, grammar, and basic math, which are key for ensuring accuracy and efficiency in USPS operations.

Key Skills Assessed in the USPS 710 Exam

The USPS 710 Exam evaluates a range of important clerical skills, including:

  1. Sequencing: Ability to arrange information logically and correctly.
  2. Attention to Detail: Skill in comparing data accurately and recognizing small differences.
  3. Grammar and Spelling: Proficiency in language and accuracy in written communication.
  4. Basic Math: Competency in fundamental arithmetic for handling office-related calculations.

Preparation Tips for the USPS 710 Exam

Consider these tips to prepare for the USPS 710 Exam:

  1. Practice Sequencing and Comparison Exercises: Engage in activities that involve organizing information and spotting differences.
  2. Review Grammar and Spelling: Brush up on common grammar rules and spelling for accuracy in written tasks.
  3. Strengthen Basic Math Skills: Practice basic arithmetic, such as addition, subtraction, and percentages, to improve speed and confidence.
  4. Follow Written Instructions Carefully: Practice exercises that require reading and following directions to ensure understanding.

USPS 421 Postal Exam

The USPS 421 Exam is specifically designed for candidates interested in mail processing roles within the United States Postal Service. This exam assesses a variety of skills required to handle the processing, sorting, and organizing of mail efficiently and accurately. The test evaluates address checking, coding, memory, and personal characteristics essential for success in USPS processing roles.

Key Skills Assessed in the USPS 421 Exam

The USPS 421 Exam measures several skills crucial for mail processing positions, including:

  1. Address Verification: Accuracy in identifying errors or discrepancies in addresses.
  2. Forms Completion: Precision in accurately completing USPS forms and documentation.
  3. Coding and Memory: Ability to memorize and apply USPS coding guidelines.
  4. Personal Characteristics: Traits such as reliability, efficiency, and attention to detail that align with USPS values.

Preparation Tips for the USPS 421 Exam

To prepare for the USPS 421 Exam, follow these tips:

  1. Practice Address Verification: Work on exercises involving address verification to improve accuracy.
  2. Familiarize Yourself with Forms: Review common USPS forms and practice filling them out correctly.
  3. Develop Memory Skills: Engage in memory exercises to enhance your ability to recall information quickly.
  4. Review Coding Guidelines: Study USPS coding standards and practice applying them in simulated tasks.

USPS 473 Exam

The USPS 473 Exam, previously used to assess candidates for entry-level USPS positions such as mail carriers and clerks, evaluated essential skills for handling mail accurately and efficiently. While this exam has been replaced by the 474, 475, 476, and 477 exams for most roles, understanding its structure and requirements is still helpful for candidates preparing for similar USPS assessments.

Key Skills Assessed in the USPS 473 Exam

The USPS 473 Exam focused on several important skills, including:

  1. Address Checking: Ensuring accuracy in identifying and correcting address errors.
  2. Forms Completion: Proficiency in accurately completing USPS forms.
  3. Coding and Memory: Ability to recall and apply USPS coding standards efficiently.
  4. Personal Characteristics: Attributes like attention to detail, reliability, and customer service orientation.

Preparation Tips for the USPS 473 Exam

For those interested in USPS positions that now use similar exams, here are some useful preparation tips:

  1. Practice Address Verification: Focus on exercises that involve checking and correcting addresses.
  2. Get Comfortable with Forms: Familiarize yourself with common USPS forms to improve accuracy and speed.
  3. Improve Memory Retention: Engage in activities that help you remember information quickly and accurately.
  4. Understand Customer Service Best Practices: Since many USPS roles involve public interaction, practice responding to common customer service scenarios.

Get Ready for USPS Exams with Comprehensive Prep Resources!

Looking to improve your chances of success with USPS exams? Prepare thoroughly with our complete guides:


USPS Hiring Process

The United States Postal Service hiring process is a multi-step journey designed to select the most qualified candidates for various roles. Here’s an overview of the key stages in the USPS hiring process:

Step 1- Application Submission:

 The process begins by searching for open USPS positions on the USPS careers website. After identifying a role that matches your skills and interests, you complete the online application and submit your resume and any other required documents.

Step 2 - Assessment:

 For many USPS positions, candidates are required to complete an assessment test that evaluates skills relevant to the specific role, such as clerical ability, customer service aptitude, or technical knowledge. Passing this assessment is often essential to moving forward in the hiring process.

Step 3- Interview:

Candidates who pass the assessment may be invited for an interview. USPS interviews typically focus on your work experience, relevant skills, and personality traits, such as reliability and adaptability, that contribute to success in the role. This stage helps USPS assess your suitability for both the position and the team environment.

Step 4- Background Check and Drug Screening:

USPS requires candidates to pass a background check and drug screening as part of the hiring process. These checks ensure that all employees meet USPS standards and align with the organization's commitment to safety and reliability.

Step 5 - Job Offer and Orientation:

After successfully completing the background check and drug screening, candidates may receive a formal job offer. Once the offer is accepted, new hires attend an orientation session to learn about USPS policies, job responsibilities, and receive initial training.

Each stage of the USPS hiring process is designed to help identify the best candidates for various USPS roles, making it essential to stay organized and responsive throughout the process.


FAQs

The USPS hiring process timeline can vary depending on the position and location, but it typically takes several weeks to a few months. The process includes application review, assessment tests (if required), interviews, background checks, and drug screenings. USPS encourages candidates to monitor their emails regularly, as timely responses can help keep the process moving forward.


Not all USPS positions require an assessment test, but many do. Roles that involve customer service, mail processing, or administrative skills often require candidates to pass an assessment specific to those job functions. The USPS careers website will indicate if an assessment is required for the position you’re interested in.


In a USPS interview, you can expect questions about your work experience, customer service abilities, and how you handle specific scenarios. To prepare, review common interview questions for the role, be ready to discuss examples from your experience, and demonstrate your ability to work in a fast-paced environment. Practicing answers to situational questions can also be helpful.


If you are looking for other exams, or are not sure which test is relevant for your position, check out our Civil Service practice test questions or contact us, and we'll do our best to ensure you get the most accurate preparation for your upcoming exam.