The AWS assessments combine technical knowledge with life-like scenarios to simulate real work at AWS. Covering 4-5 sections, the test evaluates your critical thinking, decision-making, use of Amazon’s Leadership Principles, and technical expertise.
Prepare effectively with our accurate and realistic Amazon assessment test questions and answers! Our PrepPack equips you with the tools and confidence you need to excel and ace your Amazon assessment.
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For other Amazon roles, see our Amazon hiring and assessment pages. Applying for SDE? Visit our Amazon SDE Assessment page.
Solution Architect & TAM Pack
Support Engineer/Associate Pack
Note: Every practice test offers in-depth answers and explanations.
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Hi, I'm David Meshulam, a pioneer in psychometric and cognitive ability testing since 1992. With over 30 years of hands-on experience, a Master’s degree in Psychology, and the development of thousands of practice tests used by millions of job seekers worldwide, I’m here to help you understand and master the Amazon AWS assessment.
Here, you will find free AWS assessment test questions and answers, with detailed explanations in text and video format that demonstrate how to solve them correctly.
The page includes questions for:
Support Engineer: Work Simulation, Technical Knowledge, Work Style.
Solution Architect & TAM: Technical Simulation, Technical Experience, Work Style.
The Amazon AWS Online Assessment is a series of tests administered after the initial application stage for Amazon Web Services roles, designed to evaluate candidates’ technical skills, problem-solving abilities, and alignment with Amazon’s 16 Leadership Principles.
The assessment takes about 2 hours to complete, and passing it is crucial to advance in the hiring process for positions like Support Engineer, Solution Architect & TAM.
Here are 4 tips to prepare effectively:
1. Familiarize Yourself with Test Formats: Each section, from work simulations to technical questions, is crafted to reflect real Amazon scenarios. Knowing what to expect gives you a competitive edge.
2. Study Amazon’s Leadership Principles: These principles are the backbone of assessments like the Work Style Test. Aligning your answers with them demonstrates your cultural fit.
3. Practice Technical Questions: Tests like the Technical Knowledge Test challenge your problem-solving and technical expertise. Practice the Amazon assessment test questions and answers in this page to build confidence.
4. Simulate Real Scenarios: The Working With Customers Simulation tests your ability to handle complex scenarios. Practice responding effectively to email-based tasks to boost your score.
Keep scrolling to go over sample questions and guides from the PrepPack
Roles: Support Engineer, Solution Architect & TAM
The Amazon Work Style is an assessment that many Amazon employees, or "Amazonians," are familiar with.
Amazon has a distinctive work culture, which is summed up nicely by its famous Amazon 16 leadership principles.
The Amazon Work Style is an assessment that many Amazon employees, or "Amazonians," are familiar with. Amazon has 16 leadership principles that really shape how things work there, and this test checks how well you connect with those values.
The questions are set up so you can’t just pick the answer in the middle. It forces you to make a clear decision.
If you get to know the 16 principles ahead of time, you’ll feel more prepared and do better. Since Amazon cares a lot about these principles, taking the time to learn them will help you succeed on the Work Style Assessment.
Roles: Solution Architect & TAM
The following test section consists of technical simulation scenarios, each accompanied by five possible responses that you will need to rank. This test is untimed.
In each scenario, you’ll interact with fictional customers and coworkers through email and chat messages, responding to various situations. The goal is to assess your knowledge across different technical areas.
Your task is to evaluate the effectiveness of each response using a 5-point scale, where:
1 = Highly Ineffective:
The response does not address the scenario or could lead to negative consequences.
2 = Moderately Ineffective:
The response largely misses the point of the scenario, though it might include a small positive element.
3 = Slightly Effective:
The response is somewhat helpful but may be incomplete or problematic.
4 = Moderately Effective:
The response is generally good, though some parts could be improved.
5 = Highly Effective:
The response is ideal and fully addresses the scenario.
Each scenario is independent, and no information from previous scenarios is needed to answer the questions. Once you submit an answer, you cannot go back and change it.
Please note: You may assign the same rating to multiple responses for a single scenario if applicable.
From: Gibby Sloan (Customer)
Subject: Disaster recovery plan initiation post outage
A few recent outages with our hosting provider caused substantial financial losses and diminished customer trust. However, we believe our disaster recovery plan was effectively established. What measures can be implemented to avoid this situation in the future?
Rate how effective each of the next steps would be:
(1 - Highly Ineffective, 5 - Highly Effective)
☐ Share a link that details best practices for high availability and outlines steps for a disaster recovery setup plan.
☐ Arrange a technical call with the customer to address the outage issues and perform an architecture review to pinpoint potential gaps.
☐ Suggest migrating to a cloud provider to reduce the risk of outages in the future.
☐ Request the customer to share a root cause analysis from the hosting provider to understand the full impact of the outage.
☐ Schedule a meeting with the customer to discuss potential improvements in their disaster recovery strategy.
Roles: Solution Architect & TAM
In this section, you will be presented with multiple-choice questions, each offering 4-5 potential responses.
The questions will describe your work experiences, approaches, and how you would handle hypothetical work-related situations.
These questions aim to assess your knowledge, decision-making skills, and preferences in various technical scenarios.
Here are some example questions you can try:
You’ve just deployed a new monitoring alert that notifies the team when CPU usage exceeds 80%. How should you document this change?
What’s the best approach to documenting the new alert?
A. Write a brief note listing only the alert thresholds and notification channels.
B. Document the alert thresholds, notification channels, and include examples of when and why it was added.
C. Assume everyone knows the system and only note where the alert lives in the code.
D. Skip documentation—team members can inspect the alert configuration directly if needed.
The correct answer is B.
Here are the explanations:
A. Too minimal: Lists settings but omits context, making it hard to understand its purpose.
B. Complete: Covers the “what” (thresholds, channels) plus the “why” (use cases, history), aiding both new and existing team members.
C. Too assuming: Points to code only, neglecting context and reasoning, which hampers onboarding.
D. Risky: Forgoes documentation entirely, forcing others to reverse-engineer the alert and increasing onboarding time.
A junior administrator accidentally ran rm -rf /var/www/html on the production web server, deleting the website content.
What’s the best immediate action?
A. Disable the rm command.
B. Implement least-privilege access controls.
C. Restore /var/www/html from the latest backup or snapshot.
D. Hold a training session on safe shell usage.
E. Set up a more reliable backup strategy.
A. Disable rm: Breaks normal operations and is easily bypassed.
B. Least-privilege: Good for prevention, but doesn’t recover lost data now.
C. Restore from backup: Directly fixes the deletion and restores service.
D. Training: Helps prevent future mistakes but doesn’t fix the current loss.
E. Better backups: Essential long-term, but doesn’t recover what’s already deleted.
The correct answer is C. Restore /var/www/html from the latest backup or snapshot.
This immediately recovers your site with minimal downtime.
Watch the following video for 3 additional AWS practice examples [technical experience, technical simulation, and work style], featuring an in-depth analysis of the reasoning behind each question.
Role: Support Engineer
In short, the Amazon Work Simulation is a complex work scenario test.
Think of it as your chance to step into an Amazonian’s shoes and tackle the kinds of real-world challenges you’d face on the job.
You’ll work through four project-based scenarios—like catching costly errors and deciding how best to respond.
Every choice, from problem-solving to how you communicate, highlights your unique strengths.
This test is designed to showcase your technical know-how and your people skills, giving you the opportunity to prove you belong at Amazon.
Embrace the challenge and show them what you’re made of!
In this example, you get a message from a co-worker that asks you to review a cost plan document. While reviewing, you notice an error in the metrics calculations that could cause a difference between the stated and actual costs for customers. You’ll then need to either rank or rate the possible ways to address the error.
Moreover, you’ll need to do the same with the possible responses of how you communicate the solution with your teammate and the team lead.
See our dedicated page for a full breakdown of the Amazon Work Simulation.
Role: Support Engineer
This section of the Amazon Web Services assessment requires the most professional experience of the five mentioned.
On this test, you'll be presented with a series of 24 multiple-choice questions. These questions will test your technical knowledge of servers and connectivity.
Some of the subjects you'll face in these sections will include:
Wrong
Wrong
Correct!
Wrong
Wrong
IP route displays the details of IP/Kernel routing table entries in Linux.
Note: In this question, experience matters. However, reviewing relevant materials beforehand is highly beneficial.
Even with extensive experience in cloud and server architecture, you may encounter outdated concepts you haven’t recently addressed.
Proactively identifying and strengthening your weak areas before the test is far preferable to discovering them during the assessment; this preparation can be the decisive factor in your success.
That depends on your performance on the assessment. All candidates with a good passing score will proceed to a round of interviews and will then take an additional role-specific technical test.
If you only pass with an average score, you'll need to pass an additional phone interview with an AWS employee. He or she will determine if you should advance to the round of interviews.
Visit our main page for a deep dive into Amazon’s hiring process and roles.
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