Target Video Interview Questions: How to Prepare for Success [2025]
If you're eager to land a job with Target Corporation, one of the largest retailers in the U.S., you're probably aware of the competitive hiring process. Target uses a video interview platform called HireVue for pre-screening, and it can be quite different from traditional in-person interviews. This article will guide you through what you can expect from Target Video Interview Questions, how to answer them, and tips for acing the interview.
What Is the Target Video Interview?
The Target Video Interview is a key part of Target’s hiring process and takes place on the HireVue platform. In this virtual interview format, you will be asked a series of pre-recorded interview questions related to the role and job description. You’ll have a brief period to prepare and record your answers, which will then be reviewed by Target recruiters. This pre-recorded interview allows Target to efficiently assess candidates, saving time for both the candidate and the company.
The interview itself usually consists of 5-8 video questions and can also include multiple-choice questions, usually taking about 20-30 minutes to complete. You'll be given 2 minutes to prepare before each question, and you'll have up to 3 minutes to record your answer.
If you're not satisfied with your response, you have the option to re-record it. Target will only see your final recording, so it’s important to ensure you're happy with your response before submitting it.
Before starting the interview, you will be presented with an introduction video, which provides you with the exact instructions on how to navigate the process.
Common Target Video Interview Questions
The Target video interview questions typically focus on your experience, skills, and problem-solving abilities. The questions often ask you to provide examples of your past work or how you would approach hypothetical situations.
Be sure to incorporate relevant skills that align with the role you're applying for.
1. Tell us about yourself.
How to answer: This is often the first question, so it’s a great opportunity to introduce yourself and highlight relevant experience. Focus on your skills, experience, and what excites you about the role.
Example: “My name is Emily, and I have over two years of experience in retail customer service. I’m passionate about helping customers find exactly what they need and providing a positive shopping experience. In my current role, I consistently exceed sales goals and am always looking for ways to improve my customer service skills. I’m excited to apply for this position at Target because I believe in its values of community and customer satisfaction.”
2. What do you know about Target?
How to answer: Research Target’s values, mission, and product offerings. Be sure to mention the company’s commitment to sustainability, diversity, and the community.
Example: “Target is a leading retailer known for its commitment to providing high-quality products at affordable prices. I admire how Target emphasizes sustainability and community involvement, such as its efforts to reduce waste and support local charities. I’m particularly drawn to Target’s inclusive culture, which makes it a great place for both customers and employees.”
3. Why do you want to work at Target?
How to answer: Tailor your response to show you’ve researched the company and understand its values. Align your career goals with what Target offers.
Example: “I’ve always been impressed by Target’s reputation for quality and service. I admire the company’s dedication to sustainability, and I believe my passion for helping others and my retail experience align well with Target’s mission. I’m excited about the opportunity to work in a fast-paced, customer-focused environment, and I see this as a great place to grow professionally.”
4. Tell us about a time when you faced a challenge at work and how you handled it.
How to answer: Use the STAR method (Situation, Task, Action, Result) to structure your response and highlight your problem-solving skills.
Example: “In my previous role, our store experienced a sudden surge in customers during the holiday season. The task was to keep the store organized while providing excellent customer service. I prioritized customer assistance, ensured the aisles remained clear, and worked with my team to replenish stock quickly. As a result, we received positive feedback for maintaining excellent service, even during the busiest times.”
5. How do you prioritize tasks when you have multiple deadlines?
How to answer: Show your organizational skills and ability to stay focused under pressure.
Example: “When faced with multiple deadlines, I first assess which tasks are most time-sensitive and align with business priorities. I break larger tasks into smaller, manageable steps, and I stay in constant communication with my team to ensure we’re on track. By staying organized and flexible, I can meet deadlines without sacrificing quality.”
6. How would you handle a difficult customer?
How to answer: Demonstrate your customer service skills, empathy, and problem-solving abilities.
Example: “I would listen to the customer’s concerns, empathize with their frustration, and remain calm throughout the interaction. I’d ask clarifying questions to understand the issue fully, and I’d offer a solution that aligns with company policies. For example, if a product was defective, I’d offer a return or exchange and make sure the customer felt valued.”
7. What makes you a good team member?
How to answer: Highlight your ability to collaborate, communicate, and support colleagues.
Example: “I’m a great team member because I believe in supporting my colleagues and ensuring the team works towards a common goal. I’m always willing to lend a hand and share knowledge with others. I also maintain open communication to avoid misunderstandings and ensure that tasks are completed efficiently.”
8. Tell us about a time you went above and beyond for a customer.
How to answer: Provide an example that shows your dedication to customer service.
Example: “A customer came in looking for a specific item that was out of stock. Instead of just apologizing, I found it at another store, arranged for it to be delivered, and offered the customer a discount for the inconvenience. The customer was grateful and left a positive review.”
9. What would you do if you saw a coworker breaking company policies?
How to answer: Show that you value integrity and that you’re willing to address problems appropriately.
Example: “If I saw a coworker breaking company policies, I would address the situation calmly and privately. I would first approach the coworker to understand the situation and remind them of the importance of following policies. If necessary, I would escalate the issue to a supervisor to ensure the matter is handled appropriately.”
10. Why should we hire you for this position?
How to answer: Highlight the skills and experiences that make you the best fit for the job.
Example: “I bring over two years of customer service experience, strong communication skills, and a passion for helping others. I believe in Target’s commitment to service and sustainability, and I’m excited to contribute to a team that prioritizes customer satisfaction and community involvement.”
💡 See more common video interview questions
Preparing for the Target Video Interview
- Test Your Equipment: Ensure your camera, microphone, and internet connection are working properly. A well-lit space with no distractions will help you look professional.
- Practice Answering Questions: Use practice video interview questions to rehearse your answers. The Target video interview format gives you time to practice before starting, so take full advantage of this feature to refine your responses.
- Dress Professionally: Even though it's a virtual interview, dress as you would for an in-person meeting. Your professional appearance helps make a strong first impression.
- Be Clear and Concise: You’ll only have a few minutes for each answer, so make sure to answer clearly and stick to the point. Don't try to fill the time with unnecessary details.
- Stay Calm and Be Yourself: The AI interview system and virtual interview setting may feel a bit intimidating, but remember that being authentic and calm is key to success. If you don’t like your first recording, you can re-record it, so there’s no need to feel nervous.
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By preparing thoroughly and practicing Target video interview questions, you'll be well on your way to acing the interview and securing the job.
FAQs
In the Target video interview, you can expect to be asked a mix of behavioral, situational, and role-specific questions. These questions are typically designed to assess your skills, experience, and how you handle specific work situations. Be prepared to answer questions like "Tell me about a time when you had to resolve a conflict at work" or "How do you prioritize tasks when facing multiple deadlines?"
In a HireVue interview, the questions are generally tailored to the specific role you're applying for. You’ll likely be asked about your past experience, how you handle certain challenges, and your motivation for applying to the company. Behavioral questions are common, such as "Describe a time when you had to overcome a significant challenge," and situational questions like "What would you do if you were asked to work on a tight deadline?"
To pass the Target video interview, it's essential to prepare thoroughly. Research the company values and the role requirements, practice answering questions, and ensure you’re in a well-lit space with no distractions. Use the two-minute preparation time wisely to organize your thoughts and answer clearly and concisely. Maintain good body language, make eye contact with the camera, and stay calm. Also, be mindful of the time limit for each response, and remember that you can re-record your answer if you’re not satisfied with the first one.
You can complete your Target recorded video interview on any device with a camera and microphone, such as a smartphone, tablet, or computer. Google Chrome is the recommended browser for computers, but other browsers may work as well. Just ensure that your device has the necessary tools and a stable internet connection to avoid technical difficulties.
No, clicking the link won’t automatically start your Target video interview. You will need to go through prompts to set up your camera and microphone, and then you’ll be given the opportunity to practice before the official interview begins. Make sure to click the “begin interview” button when you’re ready to start your interview.
If you had to stop in the middle of your Target video interview, you can simply log back in using the same link you initially used to start the interview. You should be able to pick up right where you left off. However, make sure to complete and submit your video interview on time. If you don’t complete the interview, your application will no longer be considered.
No, Target does not allow retakes on recorded video interviews. Once you submit your response, it will be the only one seen by the recruiter. Be sure you’re satisfied with your answers before finalizing your recording, as you won’t have another chance to redo it.
Your Target video interview will be reviewed by a hiring manager or recruiter. They will evaluate your video responses based on the quality of your answers, your communication skills, and your fit for the role. In addition to the video responses, the recruiter will also consider your resume and application as part of the decision-making process.
You can expect to hear back from Target about your recorded video interview within 5 days up to 2 weeks. The hiring manager or recruiter will review your responses, and if you’re selected, they will contact you with the next steps in the hiring process.
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