Ace the Bank of America Assessment Tests for Client Service Representatives

1 Week $79

1 Month $89

3 Months $99

2 Bank Teller Situational Judgment tests
1 'Help Your Client' test
3 'Manage Transactions' tests
1 Shaker Virtual Job Tryout Personality test
3 additional Situational Judgment practice tests
12 additional Manage Transactions practice tests

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Ace the Bank of America Assessment Tests for Client Service Representatives

If you are taking the Bank of America Client Service Representative assessment - This is the perfect page for you.

Formerly known as a "teller" - this is one of the most wanted entry-level positions in Bank of America and is hard to get.

In order to continue to the interview stage, and get a chance to work in one of the biggest banks in the world - you'll need to ace this test.

Luckily, we have an updated and precise preparation just for applicants like you. All to get you ready for the real thing. It includes:

⦿ Accurate Client Service Representative practice tests for all sections of the assessment: Situational Judgment, Personality Test and Handling customer calls tests.

⦿ Full explanations for all questions and exercises of the test that will make you fully prepared.

We break down the testing process into simple, easy steps, and give you the tools to improve your score and succeed.

Start preparing and get the job.

Both Teller and Client Service Representative are referred to the same position!

Becoming a Bank Teller at Bank of America

If you're interested in a Bank of America teller job, you can apply online through the bank’s official website.

The hiring process consists of several interviews and certain background checks. However, to reach this level of candidacy, a Bank of America teller pre-employment assessment for the Bank of America is required.

Learn more about how to become a bank teller and their requirements.

Bank of America Teller Assessment Tests Format

You'll be notified, either by e-mail or at the end of their online application, to complete the Bank of America online assessment.

It takes about 45 minutes to an hour to complete the entire test. Each section on the BoA test is different, in that there are timed and non-timed sections off the test.

Before each section of the exam, you'll be given an explanation regarding the particular segment you are going to take. The timing can vary greatly as well.

Here is some quick info on two sections from the updated 2024 test:

Bank of America Merrill Lynch Teller Tests Content

The Bank of America online assessment test was created to ensure that you are a good fit for the teller position, as well as assess your cohesiveness within the Bank of America corporate culture.

For this reason, you are tested in the following categories:

Situational Judgment

There are situational questions dealing with typical banking procedures and issues that may arise on the job. They relate closely to customer service and how you advise customers.

Attention to Detail

In the situational judgment questions, you will be asked to recite from memory the issues that arose in the previous customer interaction. It is important that you take basic notes to remember the important information.

Mathematics

The bank teller position requires a lot of mathematical skills. You will need to quickly figure out the rates a customer will receive which differs with the capital in their bank accounts. You will encounter mathematical questions in different formats throughout the Bank of America pre-employment test.

Numeracy Skills

These questions deal with candidates’ accuracy in counting money and quick math and thinking abilities.

Personality Test

BoA requires its tellers to be engaging and able to easily connect with customers. Learn more about taking and passing personality tests.

Prepare for the Bank of America Assessment

Let us show you how to pass the Bank of America assessment test.

Practicing the skills and abilities required for the Bank of America teller position and its corresponding online assessment will ensure your confidence, thoroughness, and knowledge you need in order to pass the test.

Here is one of the reviews we got on this preparation package:

"The Call Center Supervisor Situational Practice Tests were very helpful for my assessment- Not sure if I would have passed the situational questions without this preparation."

Sarah N., candidate for Contact Center Manager position at BOA

JobTestPrep's custom-made preparation pack offers you the tools and skills you need - complete with practice tests, answers, and detailed explanations that will help you better understand and improve your score.

Get it now and start practicing or see what we're all about with our teller assessment test questions and answers free sample.

Note: Considering a teller position in other banks? Visit our JP Morgan Chase and Wells Fargo teller test page

Bank of America, Chase - JP Morgan, Citibank, Regions Bank, Wells Fargo, and other trademarks are the property of their respective trademark holders. None of the trademark holders are affiliated with JobTestPrep.