Full Guide to The Situational Judgment Test(SJT) 2024

• Supervisory Situational Judgment Test.
• Management Situational Judgment Test.
• Police Civil Service Situational Judgment Test.
• Firefighter Civil Service Situational Judgment Test.
• Customer Service Situational Judgment Test.
• Administrative Situational Judgment Test.

SJTs evaluate an individual's response to work-related dilemmas by providing them with a range of multiple-choice options. Participants choose the action they deem most likely to result in a desired outcome. Every test situation corresponds to the position the candidate is applying for.

SJTs are used in many fields, including management, supervision, customer service, administration, medicine, and civil service.

Read on to find out more about each SJT type and find the preparation that is most suitable for your needs.

The following are the most popular types of SJT Exams.

When you take on the role of a supervisor, you become responsible for the overall success and efficiency of the projects within your unit.

This means you'll need to pay close attention to the microelements and handle any issues that arise.

Additionally, the Supervisory SJT places a strong emphasis on:

• Interpersonal skills.
• Innovation.
• Decision-making abilities.
• Organizational thinking.
• Other key leadership competencies.

These are all essential skills for a supervisor to possess in order to lead his team to success.

Press the following link to access the full Supervisory SJT preparation.

Managerial SJT is a type of test that presents you with a scenario and multiple-choice questions. The scenarios are based on real-life problems that managers commonly face in their work.

Here are some examples of professionals that purchased the JobTestPrep Management Prep:

• Director.
• Senior Management.
• General Manager.
• Head of HR\IT|Public Affairs.
• Operations Manager.
• Regional Sales Manager.
• Team Leader.
• Vice President.

Press the following link to access the full Management SJT preparation.

When you're taking a Situational Judgment Test as part of your written police exam, it's essential to keep in mind that you're supposed to think like a police officer.

The test wants to see if you can think in a simple and straightforward manner and if you're able to take effective actions with quick decision-making.

To answer police questions correctly, make sure you keep in mind these three fundamentals:

1. Common Sense.
2. Police Priorities.
3. Police Hierarchies.

By keeping these in mind, you'll be able to answer these questions with confidence.

Here are some examples of professionals that purchased the JobTestPrep Civil Service Police SJT Prep:

• Corrections Officer.
• Deputy sheriff.
• Entry-level police officer.
• Police Officer.

Press the following link to access the full Civil Service SJT Police preparation.

Unlike cognitive firefighter tests that focus on specific skills or knowledge, a firefighter situational judgment test is an aptitude test that is used to assess an individual's decision-making abilities in fire service jobs, during various stressful situations.

It is similar to a personality test in that you will be presented with hypothetical (yet realistic!) firefighter-related scenarios and descriptions of common firefighter practices.

Each question requires you to do one of three things:

1. Choose the best course of action.
2. Rank the options in order of effectiveness.
3. Provide a written explanation of your reasoning.

Here are some examples of professionals that purchased the JobTestPrep Civil Service Firefighter Prep:

• Entry Level Firefighter.
• Fire Fighter.
• Lieutenant.
• Paramedic.

Press the following link to access the full Civil Service Firefighter SJT preparation.

Customer Service Situational Judgment questions are designed to assess competencies and skills, that will give the employer an idea of whether or not a candidate has what it takes to excel in a customer service role. These skills include:

• Communication skills.
• Negotiation skills.
• Flexibility.
• Interaction and collaboration with co-workers.
• The incentive to meet the needs of customers.
• Handling challenging requests and interactions with clients.
• Adaptability in specific realistic situations.

Here are some examples of professionals that purchased the JobTestPrep Customer Service Prep:

• Call Center Worker.
• Customer Service Representative.
• Claims Adjuster.
• Health Care Payment Representative.

Press the following link to access the full Customer Service SJT preparation.

When applying for an administrative position, you should be aware of some of the key administrative characteristics employers are seeking and that you should exhibit when answering an administrative SJT. These include:

• Ability to plan and organize the workload.
• Dependability.
• Integrity.
• Effectively handling the needs of callers, visitors, and coworkers.
• Adaptability.
• Initiative.

Here are some examples of professionals that purchased the JobTestPrep Administrative Prep:

• Administrative Assistant.
• Support Clerk.
• Receptionist.
• Executive Assistant.
• Taxpayer Services Agent.

Press the following link to access the full Administrative SJT preparation.

Med SJTs like the AAMC Situational Judgment Test are based on hypothetical situations that students may encounter in medical school. During the exam, candidates are asked to assess the effectiveness of their behavioral responses to each scenario.

This exam aims to help admissions officers assess your readiness to learn about issues related to medical school.