TD Assessment Test and Interview Preparation

TD Assessment test depends on the desired position, and would usually include either numerical reasoning or personality sections or both. Among the TD tests are the Bank teller test, personality test, data analysis test, or an Excel skills assessment. 

TD Bank has a high demand for positions such as Customer Service Representative, Bank Teller, Analyst, and Manager. Similar to the assessment, the hiring process may vary depending on the job.

The general TD bank hiring process is as follows:

• Online application
• Online assessment test - For customer service positions it can be a Situational Judgment Test (detailed below), for tellers - a Bank Teller Simulation, for analysis of excel mastery check. 
• HR phone interview - In this stage, the HR representative views with you your CV and your willingness to work at TD Bank.
• Face to Face interview/Group assessment - For Customer Service, Bank Teller positions group assessment is common. 
• Drug Test

For more information about TD programs and job opportunities Click Here.

Mathematical Reasoning - Math word problems in which you will need to figure out and implement the correct method to solve a math problem presented in the form of a story.

The goal of the Situational Judgment Tests (SJT) is to assess the relevant behavioral and cognitive abilities of candidates when faced with hypothetical, daily work-related situations. This also assesses the competencies and personality traits of potential candidates. The questions provide a scenario of a situation that is common in the specific field and candidates are to select the answer choice that best represents how s/he would behave or what s/he believes to be the best course of action.

The following question is a sample question you'll likely see in some variation on your Personality Assessment:

How to Answer Personality Questions? 

The question above measures your level of assertiveness. Based on your answer here and on similar items that measure assertiveness, you'll receive a score indicating If you are within the desired range for the job. Eventually, the personality test results would show your behavioral tendencies related to numerous traits. To be found as a great fit, you should practice answering within your job's ideal range for that evaluated trait.

For example, when applying for a management position, employers expect a relatively high level of assertiveness. Choosing the disagree/agree rating would show that you have what it takes to lead and manage. However, answering agree/strongly agree would indicate that you do not easily express your opinions and desires and prefer to let others manage the course of affairs.

Previous candidates were asked the questions below:

• Try to describe what is your greatest achievement from the last 5 years.  
• Why would you like to work at TD Bank?
• What do you already know about TD Bank?
• Describe me a situation in which you had to cope with an irritating client.
• Did you have monthly sales targets in your previous work?
• How would you manage multiple customers at the same time?

Typically you should emphasize why you are the correct choice for the job. You should bring in good examples from past experiences to show that you have the skills needed to succeed. Use the STAR method (link to STAR method page) to answer questions as this provides a complete picture and is an engaging way to answer.

Preparing for the test will help will improve your scores and give you the edge you need to gain the job.

TD Bank hiring processes follow similar patterns for each type of recruitment, but the exercises you will encounter depend on the level you are applying to. There are also some differences at each level between technical recruitment and business roles. You can be requested to attend an interview and complete aptitude tests.