Advancing your TeleTech Career

In the growing sophistication of the professional world, employers want to use an effective way to measure the potential of future employees. Thus, the conclusion is that tests can better estimate the candidate’s cognitive abilities than a conversation during an interview. Likewise, a mathematical reasoning exam can evaluate the candidate's ability to calculate while the verbal side of the exam attempts to understand how well the job seeker can absorb and analyze written information. The SJT (Situational Judgement Test) measures the individual’s reactions during specific situations in the workplace. Thus, by the end, the scores give TTEC’s staff a better picture of how you will portray yourself both in a personal and professional way.

Some positions might also require to take a Harver Assessment. These are technologically advanced and tailored tests that aim to give an unbiased assessment of your abilities and qualifications.

The overall TTEC application process has been slated as positive. If you are applying for a low-level position, you can expect to hear back quickly. Below is a brief breakdown of what to expect on way to your exciting new TeleTec career. Good luck!

• Online Resume Submission: Past job applicants have used TTEC’s main website to apply. Here you can see a list of TeleTech jobs throughout the world and choose which vacant position is most relevant to you. After submitting your application, you likely will have a questionnaire similar to an exam where you can answer questions that relate to the job you are applying for.
  
  
• Pre-Employment Telephone Screening: TTEC’s telephone interview is a time when you will truly understand the vacant position you are applying for. Here you can decide if you want to proceed with the next step.
  
  
• Face-to-Face Interview: Depending on the job you are applying for, the in-person interview can be conducted in a group setting. This means that you will not be interviewed alone, rather you will be sitting with other potential candidates, questioned all at once. We recommend using the STAR method of answering. It’s not only concise but will allow you to stand out from other candidates.

TTEC interview questions are relatively straightforward. They focus on your behavioral and if your personality will do well in their current employment body. In addition to the questions you may be asked regarding your personality, below are a few unrelated examples:

• Tell us about your background.
• Do you work well with others?
• How long have you been in this industry?